WELLNESS PROMISE
Our promise comes straight from our heart.
It underpins the caring spirit of The Edgewater Resort & Spa
and guides our unrelenting efforts to ensure
your well-being and comfort.
As part of our ongoing efforts to create a trusted environment
for you, we have embraced a series of safety standards and
precautionary measures to keep you safe while
visiting our shores.
Physical Distancing
Implement physical distancing measures throughout the Resort.
​
Space tables apart in restaurants and bar to provide physical distancing.
Distancing Barrier
Front Office
Spacing line at front office.
​
Public hand sanitiser accessible in Resort Lobby.
Disinfect Key Cards
Provide clean and disinfected key cards at check in.
​
Team members interactions with key cards kept to a minimum with safe handling measures.
Express Check In,
Express Check Out
&
Methods of Payment
Provide an Express Check In and Check Out process to minimise contact with our Team.
​
Offer cash-free methods of payment.
Increased Cleaning & Disinfecting
Regular surface cleaning in high use areas, including poolside and activity areas.
​
Adhere to strict safety procedures while serving all food and beverages.
Room Remotes
Provide a clean and disinfected television and air conditioning unit remote in a secure wrapping.
​
Remotes will be individually cleaned using strong commercial disinfectant prior to and during your stay.
Air Circulation
Improve all circulation process to increase air quality.
Increased maintenance and cleaning programs on all air conditioning units.
Team Training
&
Personal Protective Equipment
(PPE)
Provide Team members with comprehensive hygiene training, including the safe application and removal of Personal Protective Equipment (PPE).
​
Provide Team members with Personal Protective Equipment (PPE).
